Silae app FAQs

• How do I get started with Silae apps?
• Where does my org data get stored?
• Is there a limit to the number of users who can use Silae apps?
• Do I grant app permissions by role or by name?
• I am using an iPhone. Do you have iOS apps available?

Subscription FAQs

• What does the subscription cover?
• Can I subscribe for individual apps?
• Is there a limit on the number of users who can use the apps?
• Can I use the apps independent on Silae hardware?
• My subscription has expired. What happens to my data?
• An employee has left my organization. How do I transfer his/her permissions to someone else?

Sensor FAQs

• Do I need different sensors for different makes and models of machines?
• What do I need to configure these sensors?
• How long does it take to set up a factory with Silae sensors
• I have a lot of operator churn. I cannot afford training costs. Can I still benefit from Silae sensors?

Onboarding FAQs

• What WiFi network bands do Silae sensors work with?
• My WiFi network is protected by a firewall. Can Silae sensors still use these?
• Who should be in the core onboarding team?

Did we miss something?

Not to worry! Just email our support team at [email protected] ✌️